Before Placing Your Order
Can Holy Precision make design drawings for me?
Yes, we provide design services. You can send us samples, we will check and measure the sizes and then finish the drawings for production.
What type of design files does Holy Precision accept for quoting?
In order to provide an accurate and timely quote, we only accept 3D CAD files in STEP or IGES format. 2D drawings with reference dimensions must be in PDF format. We must receive complete manufacturing information as part of this technical documentation.
How long does a quotation take?
In most cases, we respond within a couple of days of receiving an RFQ. If the quote is delayed, we will notify you as soon as possible.
How do I know my design will be kept confidential?
We of course will sign and adhere to any non-disclosure or confidentiality agreement. We also have a strict policy within our factory that no photographs are ever allowed of a customer’s product without express permission. Ultimately we rely on our reputation of working with hundreds of thousands of unique designs over many years and never allowing any proprietary information to be disclosed to a third party.
How quickly can I get my parts?
Quality parts can be made in as little as two weeks if you provide us with complete 2D and 3D CAD models. More complex parts requiring or other special features will take longer. Request a quote to get more accurate lead times based on your project.
Making Your Parts
What tolerances can Holy Precision achieve?
There is not a given set of tolerances that fits all processes and materials. In every case, the final tolerances on your part will depend on a number of factors, including but not limited to:
·The number, type and size of features
Once your order is confirmed, we will review your design and provide a design for manufacturing review, pointing out any areas where we may not be able to achieve your desired tolerances. It’s helpful if you can specify which areas in your design have critical tolerances that must be met and which can be slightly modified if needed to reduce time and costs involved. Here are some general tolerance guidelines:
CNC Machining: 0.005
ID/OD Grinding: 0.002
All manufacturing and technical specifications need to be clearly specified in the 2D drawings in order to be followed.
How does Holy Precision ensure the quality of my parts?
Once your order is confirmed, we will perform a full Design for Manufacturing (DFM) review to point out any issues that our engineers feel may affect the quality of your parts.
All incoming materials are inspected and verified with a suite of testing equipment.
Final inspection reports before shipment.
We have the ability to share inspection data with you in real-time so we can work together to address any quality issues you may have during production.
What type of surface finishes does Holy Precision provide?
We offer a wide variety of finishing services to achieve almost any look and feel on your parts. We offer treatments for metal, texturing for plastic injection mold tools, painting for metal and plastic, and many more. You can also know more in this page>>>https://www.holymachining.net/Surface-Treatment.html.
Finishing Your Order
What are Holy Precision’s shipping terms?
Our standard terms are Ex Works (EXW) for regular production orders. This means the customer is responsible for shipping, customs clearance and all other associated fees once the goods have left our premises.
Or if you prefer other shipping terms, please let us know before shipment, we will try our best to meet your needs.
What if I am not completely satisfied with the parts I receive?
We guarantee our materials and workmanship based on the terms of the initial order and the information provided by you. Any disputes based on a subjective determination shall be brought to the attention of management who will act in good faith to provide you with complete satisfaction. Our continuing business relies on earning your confidence in our ability to meet and exceed any reasonable expectations.
How can I pay Holy Precision?
Holy Precision accepts payment in two ways:
Bank to bank wire transfer. Holy Precision has accounts in Hong Kong and Zhongshan, China.
Holy Precision can send you a PayPal invoice and you can use your PayPal account or credit card to pay.
Can’t find the answer you’re looking for? Send us an email at email@example.com for an answer.
Ready To Start Your Next Project?